Returns and Exchanges Policy
At Ethnic India Handicrafts, we take pride in our artisanal heritage and offer a seamless 7-day return policy for any products that do not meet your expectations. We ensure that every handcrafted piece reaches your home in perfect condition, or we will make it right through an exchange or refund.
Initiate Request
Contact our support team via email or our returns portal within 7 days of delivery with your order ID and photos of the item.
Quality Assessment
Our artisans will review the request to ensure the item is in its original, unused condition with all traditional packaging intact.
Reverse Pickup
Once approved, we will schedule a complimentary reverse pickup from your doorstep using our specialized fragile-item courier partners.
Refund Processing
After the item reaches our warehouse and passes inspection, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing